Transcription Specialists
Meeting your needs. Exceeding your expectations.
30 Years!
1994 - 2024
Client Testimonials


" Thank you as always for your support on our projects throughout the year. You are such a valued partner."

 — GIDEON E. MONCRIEFFE, Director Event + Digital Production, American Express, New York, NY

" Kim! You and your team are wonderful. Thank you so much!"

 — MIKE McGRATH, Sr. Manager Marketing Operations, NBC Sports Agency, Stamford, CT

"I have to say, I’m very impressed with your service. I’ve been reviewing the transcriptions [of our 3-day event] and I can’t tell you how much I appreciate the extra effort made to make sure the acronyms, company names, etc. referenced were correct. And the turnaround was unbelievable."

 — MIKE MORGAN, Strategic Marketing and Events, Avaya, Basking Ridge, NJ


"Kim and her company, Shadow Systems, are always my first call. They are reliable, a pleasure to work with, and turn around the product quickly. I always feel like I am their top priority even when they are swamped!"

 — SUE DE PALMA, Director Production & Broadcasting, American Express, New York, NY


"Kim and her staff are the only people I turn to for transcriptions services. They are consummate professionals, personable, understanding of crazy deadlines, and consistently provide me with exceptional service and product. And at a real value—truly a winning combination. I could not recommend Shadow Systems more highly." 

— NANCY DAVIS, Executive Producer, Davis + Jaffe, New York, NY



"For more than a decade (since June 2000), I have relied on Shadow Systems to provide us with transcription services for more than 100 video programs each year. "Relied" is the key word, since the Shadow folks are honest, hardworking and dependable, offering us a service that is high quality as well as individually tailored.
In my dealings with business services and vendors, it is quite rare to encounter someone with the judgment and integrity of Kim and her staff at Shadow. My recommendation of Shadow Systems is unqualified.” 

— JEFF JACOBS, Producer, Continuing Professional Education, SmartPros, Ltd., Hawthorne, NY 



"You are an invaluable asset as a production partner. You have consistently delivered a great product on time and on budget. I also appreciate your eager enthusiasm for every project."

— MARK BRODIE, President, MIB Mediaworks, Carlstadt, NJ




"In order for us to provide quality service to our clients, we must depend upon our network of vendors. On many occasions our insurance and legal clients request last minute preparation of highly sensitive and confidential documents. Shadow Systems has flexibility and responsiveness in expediting our requests, all the while insuring quality work product and confidentiality. It makes working with you a real pleasure and our clients (end users) continue to be pleased with the work product they produce."

— KARL VON LIPSEY, President, Access Investigative Group, Horsham, PA


"Feel free to give my name as a reference whenever you procure new work....I think you are great and I will be happy to tell anyone just that!"

— DONNA SOGLUZZO, Executive Producer, AT&T


"Great results, great value, the highest integrity sum up Shadow Systems. Very easy to do business with and a pleasure to work with."

— DENISE CAPPUCCIO, Sales Enablement and Marketing Programs Senior Manager,
American Express, New York, NY


"Shadow Systems is always a pleasure to work with. The quality of your work is exceptional and you are a great value as well. I've used Shadow for 15 years or so and will continue to use you going forward."

— SUZANNE PLANER, Senior Manager, Global Employee Communications, Multi-Media Executive Producer, Avaya, Basking Ridge, NJ


"Shadow Systems can be counted on for fast, accurate turnaround and excellent responsiveness, even when material is obscure or technical."

— KIT STINSON, Vice President, Executive Communications, Avaya, Basking Ridge, NJ



"Shadow Systems is certainly a piece of the Access success story. Without the high quality, timely work that you provide, we couldn’t give such great service to our clients!"

— DONNA VON LIPSEY, Access Investigative Group, Horsham,PA


"Your team are highly professional and are always willing to meet deadlines under tight time constraints. I would recommend Shadow Systems!"

— MICHAEL SCHUETTE, Director of Technology Services, SmartPros, Hawthorne, NY



"Kim is responsive and tailors each job to our individual needs for that particular project. On time; on budget."

— JON HUBERTH, President, Sunnyside Films, Monroe, NY


"You have provided affordable, on-time transcripts of interviews which we have used in our work in program development at NASSP. Your willingness and ability to turn projects around quickly have been a life saver as we have developed text for our website and other publications. I use your company again and I recommend Shadow to anyone."

— JON NORI, Program Development at NASSP, Reston, VA


“Wow. Great service. Thanks so much!"

— BOB MEOLA, Vice President, Corporate Communications,

Chubb Group of Insurance Companies, Warren, NJ



 "Thank you so much for all your hard work (and the rest of your team!)! The turnaround on this was great. It was a pleasure to work with you as well. I am sure we will continue to use your services when we need them."

— JUNE DOERSON, Health Quality Partners, Doylestown, PA


"Wow! Nice job! This is a beautiful transcript!"

— SUSAN BERKLEY, President, The Great Voice Company, Englewood Cliffs, NJ


"Just wanted to say thanks for always being here to help us!"

— SUE MCDONALD, Chubb Group of Insurance Companies, Warren ,NJ

"Kim and her company, Shadow Systems, have been providing consistently excellent transcription services to SmartPros for over 8 years."

— JACK FINGERHUT, President, SmartPros Ltd.


"Thanks for your diligence in following up on the "whereabouts" of our videotape -- and for your fast turnaround when it finally arrived. I appreciate your hard work in getting this back to us. You always do great work and you make my life easier because of it."

— DONNA WEST, Multimedia at Alcatel-Lucent, Basking Ridge, NJ


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